Last Updated: January 14, 2026
Welcome to soonr!
Please read these Terms of Service carefully before using the service.
We understand that terms of service can be lengthy and may be tempting to skip. However, this document contains important information about your legal rights and obligations when using the soonr service.
By downloading the soonr application, creating an account, or otherwise accessing or using the service, you agree to be legally bound by these Terms of Service. If you do not agree to all of the terms and conditions set forth herein, you must not access or use the service.
IMPORTANT NOTICE REGARDING DISPUTE RESOLUTION
Section 16 of these Terms contains an arbitration agreement and a class action waiver. This provision requires that disputes between you and the Company be resolved through binding individual arbitration rather than in court, and it waives your right to participate in a class action or representative proceeding. Please review this section carefully, as it affects your legal rights.
Key Topics Covered in These Terms
These Terms define the legal relationship between you and soonr and address, among other things, the following topics:
- Purpose and Limitations of the Service: An explanation of the intended purpose of the soonr app and its features, as well as the limitations on how the information provided may be used.
- User Obligations: Rules governing your use of the service and participation in the community.
- Subscriptions and Payments: Details regarding subscription plans, automatic renewals, refund policies, and changes to fees.
- Service Provision and Data Use: How the service is provided, improved, and how data may be used for operational and research purposes.
- Apple HealthKit Data: Health data accessed through Apple HealthKit is never used for advertising, marketing, or other usage-based data mining purposes, and is not disclosed to third parties.
- Dispute Resolution and Legal Matters: Procedures for resolving disputes in an efficient and reasonable manner.
Privacy Policy and Acceptance
- Incorporation by Reference: In addition to these Terms, our Privacy Policy also applies and is incorporated into these Terms as part of the entire agreement between you and soonr.
- Sensitive Data Notice: Because soonr processes sensitive health-related information, we strongly encourage you to carefully review the Privacy Policy.
- Condition of Use: You must agree to both these Terms and the Privacy Policy in order to use the service.
- Acceptance: Downloading the app or creating an account constitutes your acknowledgment and acceptance of all provisions of these Terms and the Privacy Policy.
Table of Contents
- Overview
- About the Company
- Scope and Applicability of These Terms
- Eligibility and Registration for Using soonr
- No Medical Advice or Diagnosis
- Accounts and Security
- User Conduct and Prohibited Content
- Couple Connection and Data Sharing
- Use of Apple HealthKit Data
- Subscriptions and Payments
- Company Content and License
- User Content and License Grant
- Disclaimer of Warranties (AS IS)
- Limitation of Liability
- Indemnification by User
- Dispute Resolution: Arbitration and Class Action Waiver
- Miscellaneous
- Questions, Complaints, and Contact Information
1. Overview
1.1 These Terms of Service (the “Terms”) constitute a legally binding agreement between you and Vespexx Inc. (“Company,” “we,” “us,” or “our”). Your access to and use of the soonr products and services are expressly conditioned upon your acceptance of these Terms.
1.2 By creating an account, accessing the application, or otherwise using the service, you acknowledge that you have read, understood, and agree to be bound by these Terms.
1.3 In addition to these Terms, our Privacy Policy also applies and is hereby incorporated by reference into these Terms. The Privacy Policy forms an integral part of the agreement between you and the Company.
2. About the Company
2.1 Vespexx Inc. is a corporation organized and existing under the laws of the Republic of Korea. Throughout these Terms, Vespexx Inc. may be referred to as “soonr,” “the Company,” “we,” “us,” or “our.”
3. Scope and Applicability of These Terms
3.1 Terms apply to your access to and use of the soonr mobile application (the “App”), the soonr website, and all related services, features, and content provided by the Company (collectively, the “Service”).
4. Eligibility and Registration
4.1 To use the App and access the soonr content, you must be at least eighteen (18) years old. The Company does not knowingly collect personal information from children under the age of thirteen (13) and does not permit minors to register for or use the Service.
4.2 If it is determined that you are under the age of eighteen (18), the Company may take appropriate measures to immediately delete or terminate your account.
4.3 You agree to provide accurate, current, and complete information during the registration process and to keep such information up to date at all times.
5. No Medical Advice or Diagnosis
5.1 The Service is not a medical device and does not provide medical advice. Any text, graphics, AI coaching messages, routine suggestions, or other materials made available through the Service (collectively, the “Content”) are provided solely for informational, educational, and self-management purposes.
5.2 The Company is not a licensed medical provider, and the App is not intended to substitute for professional medical advice, diagnosis, treatment, or care with respect to any disease or medical condition.
5.3 Not for Contraception or Conception. You must not rely on or use any ovulation predictions, cycle analysis, or related features of the App as the sole method for contraception or for achieving pregnancy.
5.4 Medical Emergencies. If you believe you are experiencing a medical emergency, you should immediately contact a qualified healthcare professional or emergency services (such as calling 911). You must not rely on the Service for emergency medical assistance.
6. Accounts and Security
6.1 You are responsible for safeguarding your account credentials, including your password. You are solely responsible for all activities that occur under your account.
6.2 If you suspect that your account has been accessed or used without authorization, you must promptly notify the Company’s support team at the designated support email address.
7. User Conduct and Prohibited Activities
You agree that, in using the Service, you will not engage in any of the following conduct. The Company may suspend or permanently terminate your account, with or without prior notice, if you violate this Section.
7.1 Prohibited Content. You must not upload, post, transmit, or otherwise make available any content that: (a) violates applicable laws or regulations, promotes criminal activity, or contains obscene, pornographic, violent, hateful, discriminatory, or otherwise harmful material; (b) harasses, stalks, threatens, or intimidates other users (including connected partners) or Company personnel, or discloses another person’s personal information or sensitive private information (such as bodily images) without consent; (c) infringes or violates any intellectual property rights, including copyrights, trademarks, or patents, of any third party; or (d) contains viruses, worms, malware, or other harmful code, or constitutes unauthorized advertising, promotional materials, spam, or junk mail.
7.2 Reporting and Enforcement. You may report content or conduct that you believe violates these Terms through the in-app reporting features. The Company reserves the right to review reported content and, if it determines that a violation has occurred, to remove such content or restrict or terminate the responsible user’s access to the Service. The Company has no obligation to monitor or pre-screen content.
7.3 General Prohibited Uses. You agree not to: (a) sell, resell, rent, lease, loan, sublicense, distribute, or otherwise transfer any rights in the App or Service; (b) modify, reverse engineer, decompile, disassemble, or attempt to derive the source code of the App; (c) copy, adapt, alter, modify, translate, or create derivative works of the App without the Company’s prior written consent; (d) allow any third party to access or use the App or Service in any manner not expressly permitted by these Terms, including through network sharing; (e) circumvent, disable, or interfere with security-related or technical features designed to protect the App or the Company’s intellectual property; (f) use any device, software, or service designed to bypass technological measures controlling access to copyrighted content; (g) access or use the Service for the purpose of compiling data for use in competing products or services; (h) use your account to send chain letters, spam, junk messages, or to post or transmit commercial advertising or promotional materials; (i) use your account to engage in any unlawful activity; (j) upload or transmit content that infringes, threatens, or violates the rights of any third party; (k) upload or transmit any material containing malicious software or code intended to disrupt, damage, or limit the functionality of any software, website, or application; or (l) use the App or Service, including its data, content, or features, for the purpose of diagnosing, treating, or alleviating any health condition.
8. Couple Connection and Data Sharing
8.1 Meaning of Connection. The Service offers a feature that allows you to link your account with that of a partner (the “Couple Connection”). By enabling a Couple Connection, you expressly consent to sharing your User Content, including routine progress, mood information, and selected health-related data, with your connected partner’s account.
8.2 Limitation of Responsibility. You acknowledge and agree that once your data is shared with your partner, the Company has no control over how such partner may access, store, record, capture, or otherwise use that data.
8.3 Disconnection and Residual Data. You or your partner may disconnect the Couple Connection at any time. Upon disconnection, real-time data sharing will cease immediately. However, you acknowledge that any information shared with your partner during the connection period may have already been stored, saved, or captured on your partner’s device and cannot be technically deleted by the Company. The Company shall have no responsibility or liability with respect to such retained data.
9. Use of Apple HealthKit Data
9.1 Data Access. The Company may request permission to access data from Apple HealthKit in order to enhance certain features of the Service, such as cycle analysis, sleep tracking, and routine management. Access to HealthKit data is optional and subject to your explicit consent.
9.2 Strict Limitations on Use. The Company uses HealthKit data solely for the purpose of providing you with health management and coaching services. The Company does not use HealthKit data for advertising, marketing, or usage-based data mining purposes, and does not sell such data to third parties.
10. Subscriptions and Payments
10.1 Subscription. The Service is offered on a subscription basis. To access the Service, you must purchase a subscription through the Apple App Store. The Service does not offer a free trial, and payment will be charged immediately upon confirmation of purchase.
10.2 Cancellation and Refunds. You may cancel your subscription at any time through your Apple ID account settings. All payments and refunds are governed by Apple App Store policies. The Company does not have the authority to issue refunds directly, and any refund requests must be submitted to Apple customer support.
10.3 Unless you cancel your subscription at least twenty-four (24) hours before the end of the current subscription period, your subscription will automatically renew.
11. Company Content and License
11.1 Subject to these Terms, the Company grants you a limited, personal, non-commercial, worldwide, revocable, non-transferable, and non-exclusive license to access and use the App and the Company Content. Except with the Company’s prior express written consent, you may not copy, store, modify, distribute, transmit, perform, reproduce, publish, license, create derivative works from, transfer, or sell any text, graphics, logos, trademarks, designs, icons, images, software, code, or other materials obtained from the App. You further agree not to download, display, or use any Company Content in a manner that is likely to cause consumer confusion, disparage or harm the reputation of the Company or its licensors, dilute the value of the Company’s or its licensors’ property, or infringe any intellectual property rights of the Company or its licensors. You also agree not to misuse any content published by the Company or any third-party content displayed in the App.
11.2 All rights, title, and interest in and to the App and Company Content not expressly granted to you under these Terms are reserved by the Company. Any use of the Company’s software, trademarks, service marks, logos, domain names, or other distinctive brand features requires the Company’s prior written permission. Requests for permission may be sent to the [soonr@soonr.health] designated by the Company.
11.3 The Company owns all content and materials created and provided in connection with the App, including all text, images, photographs, audio, video, location data, software, code, data, and communications. This includes, without limitation, the visual interfaces, interactive features, graphics, designs, compilations of user content, user rating and ranking compilations, and all other elements and components of the App, excluding User Content as defined below. Except as expressly stated in these Terms, no rights or licenses, whether express or implied, are granted to you with respect to the App or any Company Content, and all such rights are reserved by the Company.
12. User Content and License Grant
12.1 Ownership. You retain ownership of any data or content that you submit, upload, or otherwise provide through the Service, including symptoms, notes, and similar information (“User Content”).
12.2 License Grant. You grant the Company a worldwide, non-exclusive, royalty-free license to use, reproduce, modify, and analyze your User Content solely for the purposes of operating, maintaining, improving the Service, and conducting anonymized research, subject to applicable laws and the Company’s Privacy Policy.
13. Disclaimer of Warranties (AS IS)
13.1 The Service is provided on an “as is” and “as available” basis. To the maximum extent permitted by applicable law, the Company disclaims all warranties of any kind, whether express, implied, statutory, or otherwise, including without limitation any implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
13.2 The Company’s goal is to make certain health-related information more accessible and useful to users. However, the App does not and cannot guarantee any health-related improvements or outcomes. In particular, the Company does not guarantee that use of the Service will result in pregnancy, conception, or any specific reproductive outcome.
13.3 Your use of the App, and any information, predictions, insights, or recommendations provided through the Service, is at your own risk. The Company makes no representations or warranties of any kind regarding the accuracy, reliability, completeness, or usefulness of any data, information, assumptions, or predictions made available through the App.
14. Limitation of Liability
14.1 To the maximum extent permitted by applicable law, the Company and its officers, directors, employees, and agents shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including without limitation loss of data, loss of profits, or other intangible losses, arising out of or relating to your access to or use of, or inability to access or use, the Service. This limitation applies regardless of the theory of liability, whether based on contract, tort (including negligence), equity, or otherwise, and whether or not the Company has been advised of the possibility of such damages.
14.2 To the maximum extent permitted by applicable law, the total liability of the Company arising out of or relating to these Terms, the Service, or your use of or inability to use the App shall in no event exceed the total amount paid by you to the Company for use of the App, or, if no such amount has been paid, one hundred U.S. dollars (US$100).
14.3 The Company shall not be responsible or liable for any errors, omissions, inadvertent technical inaccuracies, or typographical errors in the materials provided through the Service. The Company further disclaims any responsibility or liability for any alleged violation of your personal, social, ethical, or moral standards arising from sexual education content or materials made available through the App.
14.4 Certain translations of the soonr App or website are generated using machine learning or artificial intelligence technologies. The Company disclaims all warranties, whether express or implied, relating to such translations, including without limitation warranties of accuracy, reliability, fitness for a particular purpose, and non-infringement.
15. Indemnification
You agree to defend, indemnify, and hold harmless the Company and its officers, directors, employees, agents, affiliates, representatives, licensors, suppliers, partners, advertisers, and content providers from and against any and all claims, actions, demands, liabilities, damages, losses, and settlements, including reasonable attorneys’ and accounting fees, arising out of or related to your violation of these Terms or any acts or omissions attributable to you in connection with your use of the Service.
16. Dispute Resolution: Arbitration and Class Action Waiver
Please read this Section carefully. It affects your legal rights.
16.1 Binding Arbitration. You and the Company agree that any dispute, claim, or controversy arising out of or relating to these Terms or the Service shall be resolved exclusively through final and binding individual arbitration, rather than in court, in accordance with the rules of the American Arbitration Association (AAA).
16.2 Class Action Waiver. You and the Company agree that each may bring claims against the other only in an individual capacity, and not as a plaintiff or class member in any purported class, collective, consolidated, or representative proceeding.
16.3 Arbitration Location. The arbitration shall take place in Wilmington, Delaware, or at another location mutually agreed upon by the parties, including by remote or video conference.
17. Miscellaneous
17.1 Governing Law. These Terms shall be governed by and construed in accordance with the laws of the State of Delaware, without regard to its conflict of laws principles.
17.2 Data Backup and Deletion Upon Account Termination. You are solely responsible for maintaining backups of any data you upload to or create through the Service, including photos, records, and communications. The Company shall not be liable for any loss of data resulting from system errors, hacking, service interruptions, or other unforeseen circumstances. If you terminate your account or your account is suspended or terminated due to a violation of these Terms, the Company reserves the right to permanently delete your data, and such data cannot be recovered. You are responsible for backing up any data you wish to retain prior to account termination.
17.3 Severability. If any provision of these Terms is held to be invalid, illegal, or unenforceable, the remaining provisions shall remain in full force and effect.
17.4 Changes to the Terms. The Company may modify these Terms from time to time as necessary. Material changes will be provided with at least thirty (30) days’ prior notice before they become effective.
18. Questions, Complaints, and Contact Information
If you have any questions, concerns, or complaints regarding these Terms, please contact us at:
Vespexx Inc.
Email: support@vespexx.com
Address: 206, Techno 2-ro, Yuseong-gu, Daejeon, Republic of Korea (Office Building, 2nd Floor)